Employee Super Powers



Employee Super Powers

Several years ago, I was contracted by a local college to assist them with the development of a curriculum for addressing the skills aka competencies many employees need in order to perform better at work. These skills and associated gaps had been documented by the Society for Human Resource Management (SHRM), and were verified as a need by their workforce development customer base. It’s important to note that these skills were not technical skills, but what were commonly referred to as “soft skills”.

They decided not to pursue a solution at that time for various reasons, so I wasn’t surprised when I learned of even more research on this topic, as well as hearing the continuous lament by various business owners that this gap in skills persists.

Recently, two groups published important studies verifying that the skills gap remains a problem and are pervasive to the degree that real business concerns are resulting from these gaps. Executives feel they are missing out on growth opportunities, product development is suffering, and profits are being hurt.

One of those groups, The Lumina Foundation, working with The Economist, published a study titled “Closing the Skills Gap,” based on responses from 343 executives in the U.S. who were familiar with their company’s workforce-development strategies. One finding: “The overwhelming consensus among employers is that too many graduates lack critical-thinking skills and the ability to communicate effectively, solve problems creatively, work collaboratively, and adapt to changing priorities.” Another finding, “Colleges and universities think they’re adequately preparing students for the workforce. You couldn’t have a more stark difference of opinion from industry.”

The other group, Bellevue University, undertook a study of American business leaders to verify the previous data and dig a bit deeper. Their research confirms the importance of these skills, and found near total agreement about these skills being generally absent; and the depth of importance of these skills.

Wow! So what can we, as business leaders, do about this? First, no more studies. We know the problem exists. It’s time to take action.

At Talent Snapshot®, we’ve coined the phrase Employee Super Powers, which include these eight critical skills:

  • Problem Solving
  • Decision Making
  • Analytic Ability
  • Team Orientation
  • Effective Communication
  • Initiative
  • Accountability
  • Working with Others

Let Talent Snapshot® identify the Super Powers skills gap in your organization, as well as the individual employees in your workforce that need to develop these critical skills.

Even better, we provide the coaching tips and online learning within our solution so employees can master these skills, over time, for better performance.

Give us a call at 513-528-9700 or contact me by email at jackie@talentmanagementllc.com to learn more.

To view previous stories, click here.

Jackie Messersmith is President and CEO of Talent Management LLC. Talent Management provides consulting services to small to mid-size businesses to put an employee engagement culture and talent strategy in place, and is the developer of Talent Snapshot®, an integrated, competency based, online talent management solutions. Jackie can be reached at 513-528-9700 or jackie@talentmanagementllc.com.