About Us

Talent Management LLC and Talent Snapshot®

Talent Management’s philosophy is to provide our clients with a totally integrated, affordable talent management solution that’s simple and easy to use. Our “built from scratch” Talent Snapshot solution was designed to take the guesswork out of talent management for small to mid-size clients, and at the same time provide them with rich, research-based, validated content.

Our mission to “Engage People. Get Results.” has been put into practice by identifying and using each member’s competencies, talents and strengths to manage our business and provide the most benefit to Talent Management LLC’s ongoing operations.

Jackie Messersmith, President

The person who runs the business, makes sure the puzzle pieces fit together and that the train runs on time is Jackie. Jackie effectively led many workflow improvement projects for 18 years while President of Workflow Dynamics, and as a partner has applied that expertise to Talent Management. Her career has been devoted to increasing profitability, productivity, workforce satisfaction and ultimately growth for clients. She developed Workflow’s exclusive 5-step process improvement system IDEAS… for change®, utilizing practices from Lean, Six Sigma, Baldrige, and TQM, to ensure the promised results become a reality, not just another report on the shelf. Previously, she managed a $1M facility operation for a local manufacturer, with responsibility for managing multiple vendors who provided goods and services to the organization.

Jackie is professionally affiliated with the Authentic Leadership, Greater Cincinnati Chapter of the American Society for Training and Development and The Circuit, and was a past board member of International Facility Manager’s Association.

She has served as an examiner for the Small Business of the Year Baldrige awards, and has spoken at a NCA Higher Learning Conference in Chicago and the Association for Health Care Administrators in Columbus. Jackie conducted a one-day pre-conference workshop entitled “Work…Force, Place and Flow” featuring IDEAS… for change®, at the Ohio Partnership for Excellence Quest for Success annual conference. She also has participated in a panel discussion of the Leadership Forum, “The Straight & Narrow: Upholding Business Ethics in a Work-A-Day World.”

Jackie’s work has been featured in Total Quality: Management, Organization, and Strategy, by Dr. James Evans, University of Cincinnati. Her article entitled, “Bringing people, processes and the workplace together for high performing work environments” has appeared in an issue of the International Facility Management Journal and The Journal of Leadership and Management in Engineering.  The Cincinnati Business Courier has published her article entitled, “New Wave of Thinking of Business Processes.”

Recently, her article “Why Competency-Based Talent Management Matters” was featured in HRInsights magazine.